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Privacy Policy

Last updated: June 29, 2026

1. Introduction

Kyvora Technologies LLC (“Company,” “we,” “us,” or “our”) operates an AI-powered recruiting coordination platform (“Platform”). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Platform, including as an organizational customer (“Customer”) or as a candidate whose information is processed by a Customer through our Platform (“Candidate”).

By using the Platform, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

2.1 Information Customers Provide

  • Account registration information (name, email address, organization name)
  • Billing information (processed by our payment provider; we do not store card numbers)
  • Candidate contact data uploaded by Customers (name, phone number, email, professional details)
  • Job descriptions and screening question content
  • AI coordinator configuration and settings

2.2 Information Generated Through Platform Use

  • SMS and email conversation transcripts between Candidates and AI coordinators
  • AI-generated candidate scores, summaries, and assessments
  • Platform usage logs, audit trails, and activity records
  • Device and browser information (IP address, user agent)

2.3 Candidate Information

Candidates interact with the Platform through SMS or email outreach initiated by Customers. Candidates' responses to screening questions are captured and processed. Candidates who wish to exercise their rights (access, deletion, opt-out) may contact us at privacy@kyvoratech.com. Candidates may always opt out by replying STOP to any SMS message.

3. How We Use Information

  • Providing and improving the Platform and its features
  • Processing candidate screening conversations on behalf of Customers
  • Generating AI-powered candidate scores and summaries
  • Sending transactional notifications (e.g., candidate qualified, screening complete)
  • Enforcing compliance with TCPA, CAN-SPAM, and applicable telecommunications regulations
  • Detecting and preventing fraud, abuse, and security incidents
  • Maintaining audit logs for legal and compliance purposes
  • Billing and credit management

We do not sell personal information to third parties. We do not use Candidate data for our own advertising or marketing purposes.

4. Data Sharing and Third Parties

We share data only as follows:

  • Twilio Inc.: SMS delivery provider. Candidate phone numbers and message content are transmitted to Twilio to send and receive SMS messages. Twilio's privacy policy governs their handling of that data.
  • Anthropic PBC: AI model provider. Conversation transcripts and job context are sent to Anthropic's Claude API to generate screening responses and candidate scores. We do not send data to Anthropic in a way that would allow them to identify individual Candidates.
  • Resend: Email delivery provider. Candidate email addresses and message content are transmitted to Resend for email delivery.
  • Supabase: Database and infrastructure provider. All Platform data is stored within Supabase's infrastructure, subject to their data processing terms.
  • Legal Requirements: We may disclose information when required by law, court order, or governmental authority.

5. Data Retention

Customer account data is retained for the duration of the Customer relationship plus 90 days after account closure. Candidate conversation data is retained for 2 years unless a Customer requests earlier deletion. Audit logs are retained for 7 years for compliance purposes. Customers may request data deletion by contacting support@kyvoratech.com. Opt-out records (STOP history, suppression list) are retained indefinitely to honor opt-outs.

6. Your Rights

Depending on your location, you may have rights under applicable privacy laws (CCPA, GDPR, state privacy statutes) including:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to opt out of sale (we do not sell data)
  • Right to opt out of SMS communications (reply STOP at any time)

To exercise these rights, contact us at privacy@kyvoratech.com.

7. Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest, row-level security database policies, audit logging of all data access, and regular security reviews. However, no system is 100% secure. In the event of a data breach, we will notify affected Customers in accordance with applicable law.

8. Age Restrictions

The Platform is intended for use by individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If you are under 18, do not use the Platform. If we learn we have collected information from a person under 18, we will delete it promptly. If you believe we have inadvertently collected such information, contact us at privacy@kyvoratech.com.

9. California Privacy Rights (CCPA)

California residents have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
  • Right to Opt Out of Sale: We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA rights.

SMS Data: Kyvora does not share mobile phone numbers, SMS opt-in data, or messaging consent records with any third parties for marketing or advertising purposes. SMS opt-in data is used solely to deliver the recruiting screening messages initiated by our Customers.

To exercise your CCPA rights, contact us at privacy@kyvoratech.com. We will respond within 45 days.

10. Do Not Track

Our Platform does not respond to browser Do Not Track (DNT) signals because we do not use tracking cookies or cross-site behavioral tracking. The only cookies we use are strictly necessary authentication cookies (see our Cookie Policy).

11. Contact

For privacy-related inquiries: privacy@kyvoratech.com
For general support: support@kyvoratech.com

Kyvora Technologies LLC
San Francisco, CA 94114
United States